Claim Report

In case you want to claim a device issue, please download and complete the RMA Form and sent it to, we will check your issue and try to solve it the sooner possible.

Thank you


Customers of have the following service advantages when purchase products from us:
• 2 years warranty
• Up to 15 years factory limited warranty for any physical damage to equipment in domestic use.
• 50-100% discount on any labor needed for maintenance and repair of equipment from physical damage.
• All parts that may be needed will be provided free or with special discount up to 30%, depending on the problem, spare part and coverage.
• Additional support materials, recipes, need advice and after sales.
• Let us know be email, if you are interested to be informed, when seminars related to healthy eating are to be scheduled.

For customers that bought brands we sell but not purchased from us, the following terms are defined:
• We can not cover any warranty for any damage.
• You can buy the parts to their normal prices.
• Any labor needed for maintenance and repair costs of devices is 60 euros plus the price of components.

Thank you for your support and understanding!

For more information please contact the 99 738 031.


From Management

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