Claim Report

In case you want to report a claim for a device please complete the RMA Form and sent it, we will check your issue and try to solve it the sooner possible.

Thank you


Customers of have the following advantages to when purchase products from us, from the representative in Cyprus:
• 2 year warranty
• Up to 15 years factory limited warranty for any physical damage to equipment in domestic use.
• 30-50% discount on any labor needed for maintenance and repair of equipment from physical damage.
• All parts that may be needed will be provided free or with 30% discount, depending on the problem and coverage.
• Additional support materials, recipes, need advice and after sales.
• Update you with seminars we schedule.

For customers of our models that have been purchased outside of our company, the following terms are defined:
• We can not cover any warranty for any damage.
• You can buy the parts to their normal prices.
• Any labor needed for maintenance and repair costs of devices is 30-60 euros plus the price of components.

Thank you for your support and understanding!

For more information please contact the 00357-99-738031.

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